Refund policy

Returned packages/Incorrect address: If a package is returned to us for any reason, including an incorrect or incomplete address, a store credit (minus shipping costs) will be issued once the package is confirmed as received at our facility. We will contact you if your package is returned and provide further assistance.

Issues with order: If your order arrives damaged or incorrect, please contact us immediately at care@shopkborganics.com. Please include your name (as listed on the order), order number, and clear photos documenting the issue. Once received, we will review your request and assist you as efficiently as possible.

Cancellations/Returns/Refunds: Due to the nature of our products and the use of perishable ingredients, we do not accept returns, exchanges, or refunds. Please review your order carefully before completing your purchase. Once an order has been submitted, we are unable to make changes or cancellations, including updates to shipping details. In rare cases, store credit may be allowed. 

 

DISCLAIMER:

The information provided on this website is for educational purposes only and is not intended to replace professional medical advice from a pharmacist, physician, or other licensed healthcare provider. Our products have not been evaluated by the FDA and are not intended to diagnose, treat, cure, or prevent any disease. All products are for external use only. Do not ingest. While we use thoughtfully selected ingredients, individual sensitivities may occur. Please discontinue use if irritation develops. We recommend performing a patch test prior to full use, especially for sensitive skin. By purchasing our products, you acknowledge and accept this risk.