Frequently Asked Questions

What are your shipping rates?

Shipping rates are calculated based on your location and the items in your order. You will always know the shipping cost before your purchase.

What is the return policy?

Due to the nature of our products and the use of perishable ingredients, we do not accept returns, exchanges, or refunds. Please review your order carefully before completing your purchase. Once an order has been submitted, we are unable to make changes or cancellations, including updates to shipping details. In rare cases, store credit may be allowed. 

What forms of payment do you accept?

We accept Visa, Mastercard American Express, Discover, Apple Pay, Shop Pay, Google Pay, and PayPal, and Venmo. 

We also accept Afterpay. Simply select 'Installments by AfterPay' during checkout and pay for your purchase in 4 equal payments.

If your question isn’t answered here, please reach out to us. at care@shopkborganics.com